FREQUENTLY
ASKED QUESTIONS

To assist you in finding out all your need to know about AJAX Academy UAE some of the commonly asked questions are shown below. If the information you need is not available then please contact us to find out more.

Our mission is to develop football and footballers here in the UAE. We do this by teaching our players in the very successful philosophy of Ajax Amsterdam. Our goal is to make every child in our Academy a better player in his or her own abilities and to give them an experience of a lifetime.

  • High-Quality official Ajax Training Method.
  • Excellent UEFA license certified Coaches from the Netherlands with experience as a youth coach in the Ajax youth academy in Amsterdam.
  • Prime Locations travel convenience.
  • Amazing Sports Facilities.
  • Enhance Health and Covid safety protocols.
  • Performance Evaluation.
  • Training Drills effectiveness.
  • Monitoring Training Schedules and attendances via a software app.
  • Overall excellent experience with Ajax Academy UAE teams and coaches.

You can register online through our website or visit our offices at The One Tower, Barsha Heights, 38th Floor, Office No. 17.

  • Dubai International Academy Emirates Hills
  • Dubai International Academy Al Barsha

All our coaches are UEFA certified coaches with a huge football background. They were all trained and sent by Ajax Amsterdam to guarantee the success of this mission. All the coaches have been working in the youth academy in Amsterdam before. They also are First AID and Health Camp; Safety certified.

We want to provide the kids with a lot of attention. That’s why we decided to keep the groups small and have limited slots only per location.

  • U6: 8 slots
  • U7/U8: 10 slots
  • U9/U10: 10 slots
  • U11/U12: 12 slots
  • U13/U14: 16 slots
  • U15/U16: 16 slots

Based on the child’s performance during the sessions at the end of each term our coaches are evaluating all students and share the results on our parent portal.

We work with 3 different levels to give every child the opportunity to develop even more within his or her abilities and needs. These levels are:

  • Starter for kids with no or less experience in football. (Until U12 only)
  • Development for kids who played football before and are more advanced and/or experienced already.
  • Elite. This will be our highest selection level. These kids will have 3 sessions a week and play matches on Sundays.

Yes, we are providing a free trial class for all age groups. You can contact us: 050 330 7239 or email us at info@ajaxacademyuae.com.

Payments can be made in cash at the Ajax Academy office, online payment gateway, checks, credit card, or online bank transfers. All payments must be done in full prior to the sessions.

Ajax Academy Dubai will offer make up sessions to those who missed classes due to illness or injury. A doctor’s note or certificate must be provided in order to redeem any missed sessions for the next term.

The one thing we don’t compromise on is the safety and security of our students. Hence, we would like to request you to fill out the registration form to ensure that the information we have in our system is updated and that we can contact you in case of any promotions or schedule changes.

I do understand that you are new to us, and the membership fee will only cover one term and Summer Camp this year. Please be kindly informed that the membership fee is used to provide important notifications and changes on your child’s sessions through WhatsApp, emails, and other methods of contact throughout the terms.

As per our policy mentioned on the invoice, we do not credit any refunds. I do understand that due to personal matters you have decided to leave the country. Maybe you have friends or relatives who could take over the remaining sessions you paid for.

We would like to inform you that we need to follow a protocol that is subject to the approval of the management regarding the refund requests. Please provide us with a copy of the ticket for you and your family, I forward the same to the management and revert with the status of your request.

As you are aware, the UAE is very strict on business rules and regulations. Once we are entirely sure that we are familiar with the requirements and functioning of the transportation setup, we will certainly launch our pickup and drop-off. At this moment we are not ready yet.

All our students are allowed to do a make-up class for any of the sessions that they have missed if you noticed us/communicated regarding the absence of your child before the sessions start! These classes can be scheduled at your convenience at any of our locations. You would need to pre-book this session by calling or texting the office representatives, so they can maintain the child’s attendance and update the coach’s attendance list for safety and security reasons.

We regret to hear this, however as per the company policy, we do not provide a refund of fees. The best way we can assist you is by transferring the remaining classes to someone else. If you know of any relative or friend that may be interested in learning football, kindly advise us and we will transfer the remaining classes to the new individual.

Be kindly informed that our annual year is made up of 3 terms like the school year. Since we facilitate new enrollment in each term, the membership fee is good for that term and the terms to follow in that academic year only. So, to avail of the optimum benefit, it’s best to enroll at the start of Term 1.

Our uniform is specifically designed for our academy by Adidas. Football is a team sport, and we want to instill the values of the game in every student we teach. The purpose of each child wearing the same uniform is to make them feel that they are part of the Ajax Academy family and that this is their team. We teach discipline and unity by wearing our uniforms.

We thank you and value your continued support of us. The membership fee is a miscellaneous fee that we use to send our important notifications, offers, and discounts through WhatsApp and email to our customers for the whole academic year, which is valid for 3 terms, and holiday camps.